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FAQ

1. What types of products do you sell?

We specialize in a wide range of products for pets, including:

  • Pet Supplies: Food, grooming products, health care items, and more.
  • Pet Safety: Safety gear, travel accessories, and first aid kits.
  • Pet Accessories: Toys, beds, collars, leashes, and clothing.
  • Cat Supplies: Litter, scratching posts, cat trees, and specialized food.

2. How can I contact customer support?

You can reach our customer support team through:

3. What are your shipping options?

We offer several shipping options to suit your needs:

  • Standard Shipping (5-7 business days)
  • Expedited Shipping (2-3 business days)
  • Next-Day Shipping (1 business day)

4. Do you ship internationally?

Yes, we do offer international shipping. Please check our shipping policy for more details on rates and delivery times.

5. What is your return policy?

We offer a 30-day return policy on most items. Products must be returned in their original condition. Please visit our Return Policy page for more information on how to initiate a return.

6. What brands of pet food do you carry?

We carry a variety of top-quality brands including:

  • Royal Canin
  • Hill's Science Diet
  • Blue Buffalo
  • Purina Pro Plan
  • Wellness

7. Are your pet grooming products safe for all pets?

Yes, our grooming products are formulated to be safe for all pets. Always read the label for specific usage instructions and consult your veterinarian if you have any concerns.

8. What types of pet safety products do you offer?

Our pet safety products include:

  • Reflective collars and leashes
  • GPS trackers
  • Safety harnesses
  • Pet seat belts and car seats
  • First aid kits

9. How do I choose the right size safety harness for my pet?

To choose the correct size, measure your pet's chest girth and neck circumference. Refer to our size chart on the product page for the best fit. If you're unsure, our customer support team can assist you.

10. What types of toys do you have for pets?

We offer a variety of toys for different pet preferences, including:

  • Chew toys
  • Interactive toys
  • Plush toys
  • Puzzle toys
  • Fetch toys

11. Are your pet beds machine washable?

Many of our pet beds have removable, machine-washable covers. Check the product description for specific care instructions.

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